Schneider

Prompt response and good communication.

素早く対応して頂き、手配から入荷迄の間隔も短かったので、装置を止める期間を最小限にする事が出来、現場も大変喜んでいます。 昨年お願いしてから、暫く依頼しておらず、間隔が空いてしまった夏に、新しく担当する事になりましたと、作田さんから電話が有った時には、”依頼する機会は無いかも”なんて言っていたのですが、前任の方よりも速やかな対応で、驚きすら感じています。

お世話になります、先日は、サーボモーターありがとうございました、またチャンス作ります、待っててください。

初めての国外の部品取引きだったため不安でしたが、日本人の担当の方が対応してくれ、やりとりもスムーズに部品の購入ができました。届いた部品も問題なく動作したので大変満足しています。

初めて購入しましたが、スムーズに購入できました。 ありがとうございました。

Quick and reliable responses, on time delivery, good packing, we appreciated high quality service.

納期が思っていたより早くて満足しています。

Ms.Oanh and Zeek are very supportive and responsible person. We are facing machine break down and need the spare part very urgently to meet the shipment schedule. EU Automation works very hard to expedite the shipment, we got the part within a week and machine back to operation now. Thanks!

Miss Chloe Goh was very helpful the entire process. The item which I was looking for was actually obsolete but she and the team managed to find the last pieces of them, get it shipped safely. The payment process was also very flexible and agile.

Good pricing on product and fast shipping

Matilda is amazing, and they truly beat any prices of any vendor I have used. Shipping is fast, product is quality. Best Vendor to deal with overall!

very efficient and helpful service. needed the part urgently and it was delivered within the time frame.

They answer very fast and the follow up is awesome

Maria C. Our account manager is great to work with. Within our organization, several of us are in contact with her. Each of us feel the same. She always responds promptly with information and or pricing. If she doesn't know the answer to something, she will find it! We all appreciate the care and dedication given to our account. Thanks so much for all you do Maria!!!