Warranty

Warranty

We offer a full 12 Months return to base warranty on all reconditioned, service exchange and new parts. So, if you have any problems within 12 months from the date of delivery then please contact our Customer Relationship Team who will be happy to help and explain what you need to do next.

Should any product supplied by EU Automation fail within the first 14 days we will replace your item with an equivalent part. If no equivalent part can be found, then we will refund the amount you originally paid including any carriage charges.

If a problem occurs after the initial 14 days our standard warranty terms apply.

Repair, Replace, Refund -

In the first instance we will always try to repair your existing part in one of our repair centres or local repair partners. If a repair is not possible or will take too long, then we would replace your item with an equivalent part. If no equivalent part can be found, then we will refund the amount you originally paid including any carriage charges.

Reconditioned, Service Exchange & New products +
Repairs +

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