B&R

Good service.

Thank you very much for the goods in May - 2021

Miss Chloe Goh was very helpful the entire process. The item which I was looking for was actually obsolete but she and the team managed to find the last pieces of them, get it shipped safely. The payment process was also very flexible and agile.

Good pricing on product and fast shipping

Matilda is amazing, and they truly beat any prices of any vendor I have used. Shipping is fast, product is quality. Best Vendor to deal with overall!

very efficient and helpful service. needed the part urgently and it was delivered within the time frame.

They answer very fast and the follow up is awesome

Maria C. Our account manager is great to work with. Within our organization, several of us are in contact with her. Each of us feel the same. She always responds promptly with information and or pricing. If she doesn't know the answer to something, she will find it! We all appreciate the care and dedication given to our account. Thanks so much for all you do Maria!!!

Oscar and Bianca gives excellent service very professional.

Denis Pavel responds in a timely manner and provides great customer service.

Andrew Leslie was very helpful in ordering the product. I would wish to have all vendors like him.

EU Automation was very easy to get a hold of and had excellent communication. They had the special parts we were looking for and offered a few options at a great price. They shipped the parts very promptly and sent tracking so we had absolute confidence where and when we would be receiving the parts. The parts were packaged very well and worked as described. All in all, very satisfied with AU Automation.

Excellent Customer Service! One of our manufacturing lines went down due to a large circuit breaker issue. We were being told that this was more than 4 months out. Heather jumped on it, found it, and had it to us within a week. The availability of parts that we need is amazing, usually have them in house in less than a week. This has now become one of our main "go to" vendors. Thank you Heather for all of your support!

Fast response.